Service resumes February 2022

Booking a consultation session and what to expect

Our advice and consultation service involves an experienced and scholarly advisor, Shaykh Abu Ubayd, helping you find ways to deal with your problems.

Our sessions can help:

  • provide guidance on spirituality, life goals and important life decisions

  • overcome and manage emotions like low self-esteem and anger

  • resolve disputes in inheritance and business

  • settle family conflicts and marital strife

  • provide matrimonial advice and counselling

  • deal with difficult life events like bereavement and divorce

  • mend broken family or estranged relationships

Booking a Session

Both onsite and phone sessions are arranged by using our online booking system. Female clients booking an onsite session must be accompanied by a chaperone (e.g. family member or friend). If a female client does not bring a chaperone (guardian, friend), we reserve the right to not go forward with the remainder of the session at any point without refund, regardless of the length of the booking. Clients under 18 must be escorted by a family guardian.

Please note that your session may start a little later than the time booked. We aim to see all clients within 15 minutes of their booked times.

Pricing

1 hour bookings are £60 and 30 minute bookings are £40. For onsite bookings, £20 is paid online when making a booking and the remainder is paid in cash at the session.

Cancellations made 24 hours in advance of the session will be issued a refund on their deposit within 14 working days. You may cancel by phone or by clicking cancel on the booking confirmation email. Cancellations made within 24 hours of the session will not be issued a refund on their deposit.

Your Personal Information

New patients will be registered to the centre. All personal information will be kept confidential.

Advice & Consultation Session

At your first appointment, you’ll be encouraged to talk through what’s happening, and what you’d like to change with the advisor, who’ll listen and support you.

The advisor will help you gain a better understanding of your feelings and situation, and you will work with him to find solutions to problems.

You may be offered a single session or a short course of sessions over a few weeks or months. Please note sessions may be paused for Salah breaks.

It can take a number of sessions before you start to see progress, but you should gradually start to feel better with the help and support of your advisor.

Coronavirus (COVID-19) guidelines

We advise those exhibiting symptoms of the coronavirus to self-isolate and not make an onsite booking until full recovery. Symptoms include:

  • repetitive cough

  • high temperature

  • shortness of breath

We kindly request all patients: 

  • make wudu prior to arrival

  • wash your hands upon arrival

  • cover mouth and nose with a tissue or sleeve (not hands) when coughing or sneezing. Wash your hands thereafter.

Service resumes February 2022